Notification preferences

SettingsNotifications decides which notifications reach you, on which channel, and how often. You can turn individual notifications off, get email summaries instead of a stream of messages, and hold non-urgent notifications overnight with quiet hours. Administrators can also set defaults and fixed rules for the whole organization.

Who can use it#

Your settings are per organization: turning something off in one organization changes nothing in another.

Turn notifications on or off#

The table under What you are told about has one row per kind of notification (see what sends a notification) and one column per channel you can receive: In app and Email. Everything is on until you turn it off.

1. Find the row

   For example, “Someone comments on your work”.

2. Flip the switch for the channel

   Turning off Email stops the email; the notification still appears in the app. The change saves immediately.

Switches you can’t change#

• Rows marked Always sent, such as invitations and decisions an automated agent needs from you, are fixed on.
• A switch your organization has fixed shows the rule beneath it, for example “Always on (cannot be changed) — set by your organization”.
• Security notices (a password change, a session ending, a change to single sign-on) are always sent and aren’t listed.

Get summaries instead#

Next to each email switch is a frequency picker. Choose:

• As it happens: one email per notification (the default);
• Hourly summary, Daily summary or Weekly summary: notifications are collected and sent as one email;
• Never: no email for that notification.

In-app notifications have no frequency; they always appear as they happen. The difference between Never and switching email off is that turning the switch back on restores the summary schedule you had.

Quiet hours#

1. Turn on Quiet hours

   Use the switch in the Quiet hours section.

2. Set From and Until

   Enter a start and end time. A window that runs overnight, such as 22:00 until 07:00, is normal; the page confirms it starts in the evening and ends the next morning.

3. Choose Save quiet hours

   You’ll see “Quiet hours updated”.

• Quiet hours use your own time zone, from Language & region.
• Held is not dropped: in-app notifications still appear straight away, and held emails arrive when quiet hours end.
• Notifications marked critical and security notices still come through during quiet hours.

Product news and announcements#

A separate switch controls product updates, the newsletter and new feature announcements. Turning it off never stops a security or account message.

Organization policy (administrators)#

The Organization policy section sets rules for everyone in the organization.

1. Choose a Notification

   A single kind of notification, or Every notification.

2. Choose a Channel

   In app or Email.

3. Choose a Rule and save

   Pick one of the rules below and choose Save policy. Saved policies are listed underneath, each with Remove.

Frequently asked questions#

Related pages#

• Notifications
• Following and watching
• Language and region